We Offer International Delivery Across the Globe
Once you have received your tracking number you can track your order.
It is the customer’s responsibility to arrange collection of their parcel once dispatched. If you are not home to receive your parcel, the item will be held at a local post office for collection. We cannot guarantee your local courier will leave a calling card, so if your order has not been received within the estimated delivery timeframe, please refer to your tracking link, or contact the shipping carrier for a reschedule or us for further tracking updates.
Froogit does not take responsibility for orders rejected by the recipient, or returned-to-sender due to non-collection. In this scenario, a re-delivery fee will be applicable. Refunds will not be granted for orders returned due to non-collection.
If your item is in stock, please allow 2-4 business days to process your order once payment is received and cleared. Please note during high volume sale periods or new range releases there may be minor delays – we appreciate your patience during this time! Once shipped, you will be emailed with a tracking number to follow your order to its destination. Please note there is no dispatch on weekends or public holidays.
WORLDWIDE SHIPPING – STANDARD
We ship to over 50 countries worldwide.
STANDARD INTERNATIONAL SHIPPING | INSURED
|Australia, New Zealand||$8||5-19 days|
|United States & Canada||$4||5-13 days|
|United Kingdom, Germany, The Netherlands, Belgium, France, Luxembourg, Switzerland, Austria, Spain, Portugal, Italy||
|Denmark, Sweden, Norway, Finland||
|Rest of Europe||
|Japan, China, Hong Kong, South-Korea, Singapore||
|Rest of the World||
TAXES & DUTIES
By working closely with our suppliers, chances of paying for import duties and fees are extremely small.
Customers are responsible for all applicable import duties and fees. All orders are shipped DDU, “duties and taxes unpaid”, and we do not collect the VAT, duties and/or taxes and cannot predict what your estimated charge may be. As we ship to over 50 countries, some may require additional fees paid COD (Collect On Delivery). In this case, the fees are paid to the local carrier. Froogit does not collect fees and has no control over what local governments charge.
OWNERSHIP AND RISK
To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at info@Froogit.co Any delivery date or time specified by us is a best estimate only and Froogit will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, Froogit does not take responsibility of loss or damaged items during transit. In the unlikely event your order is not received within the expected delivery timeframe